The Capital Hotel, Apartments & Townhouse London

The staff team is exceptional, attentive, and professional. The hotel is beautifully appointed, with elegant and serene rooms. The restaurant, under the new chef, offers delightful and carefully prepared food. Conveniently located near Harrods, Knightsbridge, and Sloane Street, with good transport links.

Felt really comfortable, no complaints.

The hotel is conveniently located near Knightsbridge tube station, offering easy access to the Underground. It is surrounded by charming little restaurants, providing a variety of dining options. The rooms are comfortable and well-appointed, with the staff offering to upgrade to a more romantic setting. The attentive staff go above and beyond to ensure a pleasant stay.

The housekeeping service is limited, with only one cleaning provided for the entire stay.

This hotel is great in terms of location. It's just a short walk away from Knightsbridge tube station, making it very convenient for getting around. Plus, there are plenty of nice little restaurants nearby to choose from. The rooms are cozy and well-appointed, with extremely comfy beds. The staff provides excellent service and the breakfast is absolutely fantastic. All in all, a well-run establishment in a prime location.

Some aspects of the hotel's services were lacking.

Helpful, respectful, kind staff. Comfortable bed. Tasteful furnishings. High-quality toiletries. Friendly and talkative bar staff. Good beverage selection. Excellent location. Very good breakfast.

All was perfect.

This hotel is a luxurious haven in the heart of a bustling city. The indoor swimming pool and private facilities provide exclusive amenities that make for a memorable stay. The room itself was stunning, with top-notch service and in-room breakfast that surpassed expectations. The bar/lounge area was the perfect spot to unwind after a long day of exploring. The location advantages made it easy to access all parts of the city.

During my Christmas stay, two things stood out about this hotel: its prime location and the comfortable rooms. The hotel was conveniently located near major attractions and transportation hubs, making it easy to explore the city. The rooms were well-appointed and provided a cozy atmosphere, perfect for relaxing after a long day of sightseeing. Additionally, the staff were friendly and helpful, providing excellent service throughout my stay.

There were a few aspects of my experience that could be improved. Opening the windows resulted in excessive street noise, while closing the drapes hindered air circulation.

Excellent staff, comfortable apartment, great location, friendly doorman, high-quality bedsheets, helpful concierge and bar staff.

Nothing could have been better.

The location was fantastic, just a short walk to a major shopping area and close to Hyde Park. The staff was friendly and attentive, providing great customer service. The room had a comfortable bed and a modern bathroom with a nice shower. The amenities provided, such as the Nespresso machine and complementary Wifi, were a nice touch.

The room was quite small and felt cramped. There was not enough storage space for our belongings.

Convenient location near a famous department store. Exceptionally friendly and attentive staff members. Peaceful and quiet rooms. Delicious and varied breakfast options. Appreciated the care and attention during our stay.

Conveniently located next to popular shopping and dining hotspots. Friendly and attentive staff. Enjoyable English breakfast option and on-site parking available for drivers. Comfortable rooms and consistent housekeeping. Great bar and restaurant for a satisfying dining experience.

I had an amazing stay at this hotel. The staff immediately made me feel at ease and surprised me with a wonderful upgrade. The location is exceptional, just a short walk from Knightsbridge tube station, providing easy access to the Underground and the rest of the city. The interiors in the townhouse were lovely, and the staff, especially the luggage assistants, were friendly and helpful. The bed was very comfortable, and the hotel had a homely and boutique feel to it.

Nothing at all.

We had a wonderful stay at The Capital Hotel, Apartments & Townhouse. The location was perfect, right by Harrods and just a short walk to the tube. The cozy English vibes made us feel right at home, and the staff were super friendly and helpful. We were impressed with the comfortable rooms and the wide selection of channels on the Sky TV. The highlight for us was being able to check in early after a long flight - a great start to our stay. I highly recommend this hotel for a pleasant and enjoyable experience.

The customer service at Capital Hotel was top-notch. When our air conditioning didn't work, Stephanie at the reception desk went above and beyond to make us comfortable. She provided a fan, free drinks in the bar, and complimentary breakfast. The Guest Relations Manager, Yubin Park, even greeted us by name on our second visit. The location was also ideal, just a block away from Knightsbridge Underground Station and near Harrod's. I highly recommend this hotel.

We recently stayed at a luxurious hotel in the heart of Knightsbridge. The hotel had exclusive amenities such as a fully equipped gym and a private sauna. Our room was spacious with beautiful antique furnishings and high-end bedding. The staff were attentive and our requests were promptly fulfilled. The location was ideal for high-end shopping and exploring London's cultural landmarks.

The only minor issue we encountered was the lack of in-room coffee and tea making facilities. However, this was easily resolved by ordering room service.